[ Sajith M ]

On 09 August, 2006 (Wednesday), I went to Cafe Coffee Day (M. K. Ahmed Supermarket, HSR Layout, Bangalore) along with a friend of mine.

Now normally, I go to CCD on weekends but in this particular case I had a redemption coupon that entitled me to free Cappuccino and it was not valid on weekends.

Okay, so I have this coupon that says it is to be presented before billing. So both of us settle down and order two Cappuccino (two coupons) and a Chocolate Doughnut.

I present the coupons to the guy taking orders and he returns them to me after looking at them for sometime. So I am led to believe that he knows what he is doing and that I will not be billed for the same.

Anyway, he gives me the bill (Rs 81.00) and I again tell him about coupons, he asks me to give the coupons while I pay the bill. Well, sounds fine by me.

So we finish our coffee and I go ahead to pay the bill. I present the bill along with the coupons (remember, the guy earlier told me to do so) and the guy at the counter tell me “Sorry Sir, but this has already been billed. You should have presented the coupons before billing”.

Oh well, I tell him that the other guy had told me to do what I did. But he continues to stick to his “before billing” stand. Anyway, I just pay by cash and get out of the place.

Twice I told the guy taking the orders that I would be using the coupons and finally, I end up having to pay while having the coupons. Now, I just end up wondering if this was not an attempt to cheat me.

Summary: I would avoid CCD if I can. I have never had such a problem at Barista (have not tried others), and probably it’s best for me to avoid CCD where I can…

Posted under: City Life/Bangalore/Uncategorized
Tagged with: Cafe Coffee Day, CCD